Accessibility

Last reviewed: 12 October 2026

inCommon is meant for everyone who wants to use it, including people who use a screen reader, a keyboard, switch access, magnification, or larger text. This page says what we aim for, what we have done, where we know we fall short, and how to tell us about a barrier.

The standard we work to

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium. These guidelines explain how to make digital content usable by people with a wide range of disabilities.

inCommon has not yet had an independent accessibility audit. Based on our own testing, we believe it is partially conformant with WCAG 2.1 Level AA: most of it meets the standard, and the known exceptions are listed below.

What we have done

Seeing the screen

Using a keyboard

Using a screen reader

Touch and movement

Known limitations

The inCommon apps

The inCommon apps for iPhone and Android, when they are available, are built from the same code as the web app, and this page applies to them too.

Tell us about a barrier

If something in inCommon is hard or impossible for you to use, we want to know. Use Contact Support in the app (Settings, Contact Support) and choose Something is not working. It helps to tell us the screen, what you were trying to do, and the device, browser and any assistive technology you use, but none of that is required.

We will reply to the email address you give us, and we aim to answer within 10 working days. If you need anything on this page or in our Terms or Privacy Policy in another format, ask us the same way.